One of Visa Application Centres came up to us with an idea of web-based automation solution.
Workflows of Visa Application Centre were pretty ineffective. People had to spend a lot of time, filling in questionnaires and paying for service. Moreover, previous approach required a lot of employees and paperwork. It was absolutely inconvenient for users. The customer wanted us to ease and haste visa application process for both, customers and the centre.
We’ve developed secured web system, that automate most workflows of Visa Application Centre. Convenient, easy-to-use and intuitive interface allow people to apply for visa easy and quick, using desktop or even mobile device. The system include such features as: online payment, SMS & e-mail notifications, appointing etc. The solution integrates with special visa centre equipment as well. As a result, visa applying speed increased 4,5 times, while the number of employees was reduced.