Web Portal for Tenants

A mobile-responsive web portal development that can be accessed through QR codes strategically placed on property assets. This portal offers comprehensive functionalities.

Web portal interface design & development for tenants

ABOUT THE CLIENT

Aston Group, a highly accredited building and facilities management company, boasts a commendable track record of delivering groundbreaking, award-nominated social and private housing projects that prioritize sustainability while adhering to public and private sector budgets.

Business Challenge

Aston Group, a longstanding client of RichBrains, needed to enhance their web portal to better serve their tenants. They aimed to improve the functionality of the portal and implement a solution that would cater to both compliance and user experience improvements.

The solution needed to address two primary challenges:

Compliance and Transparency: The company needed to provide easy public access to various important documents such as asset certificates, property data, and building safety records to ensure transparency.
User Experience: Tenants needed a simpler way to request repairs and access the history of their requests, particularly through a mobile-friendly platform.

Solution

In response to these challenges, RichBrains developed a mobile-responsive web portal that could be accessed through QR codes strategically placed on property assets. This portal offered comprehensive functionalities:

Property and Asset Information Access: Tenants and passersby could easily view detailed property data, tenant contacts, and all related documents. This included a consolidated list of asset certificates pertinent to each property.
Asset Compliance and Maintenance Records: The portal provided detailed views of asset data, including compliance certificates and comprehensive logs of service history and current service statuses.
Efficient Repair Requests Handling: Users could swiftly create repair requests and track the status of both outstanding and completed requests, enhancing communication and efficiency.

RESULT

The implementation of the web portal led to significant benefits for both Aston Group and its tenants. Aston Group successfully met all compliance requirements by providing universal access to essential property and asset information via QR codes.Tenants enjoyed improved convenience and transparency, being able to request repairs and monitor their progress through their mobile devices in just a few simple steps.The new system streamlined the collection and management of repair requests, reducing administrative burdens and improving communication about repair statuses between tenants and management.

Contact us for a non-commitment discovery call to unlock your project's potential.

Our team is committed to actively contributing to your project's success. We'll delve deep into your challenges and opportunities, offering our expertise every step of the way.

Expect a tailored proposal designed to address your specific needs. Whether it's improving existing systems or building from scratch, count on us to be your reliable partner on the journey to success.

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